Since 2021, banks have been offering to activate 3D-Secure to secure your online purchases.
You think you have finalized your order but have no news about the shipment?
Please note that I always send an email when the order is processed and shipped within 48 hours (business days) after your order with a tracking number (Please also check your "junk mail")
If you have not received anything, check if your payment has been processed by your bank or if the last validation has not been made (it is often a validation to be done on your bank's mobile application).
If you wish to pay by another method, you can use Paypal to pay for your purchase also securely.
You can also contact me by email or on Instagram (@cybelepierres) to check if I have received the order.
