Dear stone lovers,
Shipping costs are free for all orders over 30€.
Important information: Due to the current economic situation, orders will be shipped once a week in April and May 2023 to limit travel. Orders will therefore be dropped off at the post office every Tuesday.
Thank you for your understanding.
For any smaller order, shipping costs are only €3.50. All orders are prepared with care and quickly within 3 working days. We thank you for your understanding and your loyalty. 🥰
TO TRACK YOUR ORDER:
You can track your order as soon as the post office updates the tracking number:
https://cybelepierres.fr/apps/parcelecho
Please note that it is not uncommon for the post office not to update tracking in real time. Please wait 48 hours after receiving your shipping confirmation email to view the tracking.
Orders are prepared within 48 hours after your purchase (Monday to Friday).
Orders placed from Friday to Sunday are prepared on Monday morning and dropped off at the Post Office during the day.
If you have not received your order 10 days after your purchase, you can contact me so that I can make a search request with the post office.
I remain at your disposal in any case.
Florence
